Booking Terms and Conditions

These terms and conditions are valid for the direct booking of services offered by AQUARIUS via the online shop or pro forma invoices sent by AQUARIUS.

Agreement, payment and booking confirmation:

- After completing the booking process a binding offer will be given to conclude a purchasing agreement. This offer is valid and binding for all the participants listed in the application by the client.

- Prior to concluding the booking, there is always the ability to interrupt the booking process to correct mistakes. To make a booking you should be 18 years or older. The confirmed price should be paid in advance by credit card.

- The reservation is automatically made when booking. The confirmation of the booking is sent to the client via email. However, due to technical reasons, AQUARIUS cannot check if the email has been sent successfully.

- The effectiveness of the reservation remains hereby unaffected. The booking statement should be checked to ensure accuracy, and errors or deviations from the original booking should be communicated within 2 business days.

Services:

- All the listed prices are in euros and per person. Diving packages cannot be shared or combined with special offers. Prices of diving packages are including cylinder (12l air) and weights.

- Not included in the prices of diving packages* are rental equipment (unless stated differently), 12l cylinder Nitrox 32, 15l cylinder air, food and drinks on the daily boats, permission fee, diving insurance, and PADI certification fees. The services included in hotel and safari packages are listed in the booking statement.

Cancellation, rebooking, substitute persons:

- At any time it is possible to cancel the booked services. The date of receipt of the written cancellation notice at AQUARIUS is binding. The traveler can transfer the booking to another person or get the amount credited for a stay at a later point in time.

- Cancellation fees are calculated as a percentage of the fee and time of cancellation:

• Diving packages: free of charge; charges incurred for the refund are at the expense of the customer.
• Hotel packages and transfers:
• If canceled 8 days or more prior to arrival free of charge
• If canceled 7 days to 1 day prior to arrival 25% of the fee
• If canceled on the date of arrival or when not showing up 50% of the fees
• All charges incurred for the refund are at the expense of the customer.

*The additional fees for prices not included in the diving packages (to be paid on the spot):

Sharm El Sheik: equipment (check price list), lunch and available drinks (100LE), PADI certification fee (90£ per student/course). Hurghada/Sahl Hasheesh/Makadi Bay: equipment (check price list), lunch (60 LE) and drink ( starting from 7 LE) – only for boat trips, permission fee per day/person (6£), Hotel transfer from Safaga, Sahl Hasheesh and El Gouna 15£ per person/day, PADI certification fee (85£ per student/course),12l Nitrox/15l cylinders per tank 4,50£ (a preliminary reservation by email is requested).

Marsa Alam/Port Ghalib: equipment (check price list), lunch (8£), harbor fee per day/person (4£), Hotel transfer – fee according to the agreement, Hyperbaric insurance obligated (7£ per person, valid for 4 weeks), PADI certification fee (85£ per student/course), 12l Nitrox/15l cylinders per tank 4£ (a preliminary reservation by email is requested).

Methods of payment on the spot: cash in £uros (all additional fees to be paid are calculated on the spot) or by credit card in £uros. All bookable prices include 14% VAT.